Privacy Policy

1. Introduction

Fit 'n Prep Meals ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, subscribe to messages, or participate in our affiliate or vending programs.

2. Information We Collect

• Contact information: name, email address, phone number, and delivery address.
• Order information: meals selected, dietary preferences, subscription status, payment history, and delivery instructions.
• Payment information: payment details are collected and processed by our payment processor, Stripe. We do not store full payment card numbers.
• Communication data: SMS opt-in status, email preferences, support inquiries, and marketing interactions.
• Usage data: pages visited, referral sources, device information, and approximate location, collected through cookies and analytics tools.

3. How We Use Your Information

• Process, fulfill, and deliver your orders.
• Send transactional messages such as order confirmations, delivery updates, and account notifications.
• Send marketing messages you have opted into, including weekly menus, promotions, and deadline reminders.
• Operate our referral and affiliate programs.
• Improve our website, products, and customer service.
• Comply with legal obligations and protect against fraud.

4. Text Messaging

By providing your phone number and opting in, you consent to receive text messages from Fit 'n Prep Meals at the number you provided. Message frequency varies based on your order status and preferences, typically 1–4 messages per week. Message and data rates may apply. Reply STOP to opt out of SMS marketing at any time. Reply HELP for assistance.

5. Information Sharing

We do not sell your personal information. We share data only with service providers necessary to operate our business, including:

• Stripe for payment processing.
• Resend for email delivery.
• Twilio for SMS delivery.
• Shipping and delivery partners such as UPS, and route optimization services, to fulfill deliveries.
• Analytics and advertising platforms to measure website performance and deliver relevant ads.

6. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, track affiliate referrals, analyze site traffic, and support advertising retargeting on platforms like Meta, TikTok, Google, and YouTube. You can adjust cookie preferences through your browser settings.

7. Your Choices

• Update account information by logging into your profile.
• Unsubscribe from marketing emails by clicking the link at the bottom of any email.
• Opt out of SMS by replying STOP.
• Request access to, correction of, or deletion of your personal data by contacting us.

8. Data Retention

We retain your information for as long as needed to fulfill the purposes described in this policy, including order fulfillment, legal compliance, accounting, and fraud prevention.

9. Security

We use industry-standard measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: Fitnprep@fitnprep.com or (813) 278-2677. Mailing address: 1516 Max Hooks Road Suite A-B, Groveland, FL 34736.